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Please reach out via email at , where the team is available to listen and assist.Best Regards,Winorio Team If you value your time, money, and mental peace, choose a casino that actually respects its players. This is by far one of the most frustrating and unprofessional online casinos I have ever dealt with.For over six weeks, I have been trying to close my account, and despite multiple attempts, Winorio Casino continues to delay, ignore, or obstruct this process.

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They refunded only my initial deposit and confiscated the rest of my balance. I eventually requested a withdrawal of my winnings. Account closed and winnings confiscated after verification and accepted deposit I’ve since went onto my account and I now can not access it. Please notify us if your withdrawal is processed before then. I have scheduled a follow-up for 5 days from now to check on the status of your withdrawal.
Casino.Guru will never ask for payments or access to your accounts to complete KYC. Consequently, the complaint was marked as “unresolved,” with the hope that the casino’s rating decrease might prompt a response in the future. However, repeated attempts to reach the casino were unsuccessful, and it was noted that the casino operated without a valid license.

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We take all comments regarding accountability and transparency seriously, as maintaining trust and clear communication with our players is extremely important to us. We’re truly happy to hear that you found the platform honest and professional – delivering a trustworthy and transparent experience is one of our top priorities. It’s great to know the overall experience feels fair and gives you those positive vibes – that’s exactly what we aim for.Your feedback truly motivates us to keep improving and delivering the best online gaming experience possible. They don’t care if you have a gambling problem, they will offer you a deposit bonus instead.Please people be aware !
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Dear Barry,Thank you for your review and for sharing your experience. Great support lots of great missions to increase your fun Dear Michel,Thank you for taking the time to share such detailed feedback. After submitting everything they asked for, customer support completely stopped responding.

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I received a €40 bonus and completed the wagering requirement of €1,500 through consistent play, mostly using €1.80 bets. The player from United Kingdom has requested a withdrawal prior to submitting this complaint. Sign up and login to Wino to receive your bonuses. You can reach the mobile site in your browser and play most of the games, whether you have an iPhone or Android.